Director, Strategy

Toronto, Ontario, Canada · Merchant Success


About Us

We are a fast growing eCommerce services and software development company comprised of talented girls and boys who love creating. We’re a leader in the Canadian market and we’re expanding globally. We help make eCommerce better for our planet, we help our clients navigate the new retail landscape, and we help each other. Our people are our greatest asset and, as we grow, we want to make sure we find the right people to join the Demac Team.

About You

Demac Media is looking for a strong strategic mind to join our company and help lead the Merchant Success team. Our Director, Strategy would assist assist our VP in leading the day to day of our Commerce Strategy team members who assist our customers in identifying and achieving their business and growth objectives.

This role is for members of the Digital Commerce community who are experienced in helping merchants plan, build, and implement Digital Strategy initiatives that range from User Experience Optimization, Email Marketing, Search Marketing, and more. In this role you would be working closely with our merchants to help them build their roadmap to identify and achieve their objectives and create a plan of work for our team.

You would work in collaboration with our Accounts, and Strategic Planning Directors to lead the Merchant Success team (where our Commerce Strategy offering lives) to help our merchants grow their business.


Key Responsibilities:

  1. Manage UX, Digital Marketing and Email Marketing Day-to-day
  2. Implement Strategic Initiatives and Research Retail best practices
  3. Optimization of key metrics in all strategic initiatives
  4. Develop and Support Customer Success Roadmaps
  5. Assist VP, Merchant Success in strategy definition and implementations
  6. Increase LTV of all customers
  7. Support Scoping and Build initiatives as lead strategic point of contact


Are you ready to challenge yourself and grow with a kick-ass team? Demac Media offers competitive compensation, benefits, training opportunities, and a killer downtown Toronto office. Did we mention we like beer and pizza? If this sounds like something you’re interested in, send us an application.

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